We offer National and International calls at fantastic low rates which
you can obtain
by registering your office/home landline or Mobile numbers. To access
the service you need to register on our website
www.mycallhome.com and make a payment using your credit/debit card.
We will provide you with confirmation of your account details and once the
payment is successful, you may start making calls to your desired
destinations. Since your phone numbers are registered, there is no need
for a pin number - please refer to our
How to Make a Call’
section for further information.
Yes, as long as the mobile number is registered. Please note that before using
your mobile, check with your mobile operator if dialling the 0208 775 5152
access number is inclusive in your monthly allowance; this may not be the case
for pay as you go customers. In the case of dialling the 0800 057 5152 access
number, not all mobile operators consider this as a free number so again please
check with your operator before dialling this number.
You will hear a prompt announcing that the credit is low and the call will get
disconnected automatically. To recharge please logon to your account and follow
the instructions, you will need a credit or debit card to complete the process.
We constantly introduce new offers, please keep watching our website
for further information, we also offer bonus credit to our customers on a
random basis.
No, you can use this service from other telecom providers like Virgin and Cable
& Wireless as long as you are able to dial our 0208 775 5152 or 0800 057
5152 access numbers.
No, you will not receive any monthly bills from us, you will however be able to check, free of charge, your call history and the call charges online after accessing your account. But we do charge £5 admin fee for any hard copy printouts sent either by email or by post.
We do not charge you for dialling the access numbers, this charge is levied by your
operator, usually 0208 775 5152 access number is free on pay monthly mobile
tariffs and 0800 057 5152 access number is free from any landline in the
UK
Please contact our customer service and we shall check our records and credit
the necessary amount to your account, however in some cases this may take up to
48 hours.
In some instances the voice is not properly transmitted despite a connection.
This could be because of various technical reasons, please contact our customer
service, we shall verify and recredit the lost amount.
